MY HOME OFFICE SUPPORT

Onsite and Remote Support for all your systems

TECHNOLOGY SUPPORT

We can help with all of your Small Business or Home Office Technology needs. From help with Windows PC or Apple Mac, to software or security issues, we offer a flexible service with professional support onsite or using remote access tools.

My Home Office are Cyber Essentials Security Certified, which shows our commitment to ensure we manage information and data securely.

Cyber Security Certified

Pay As You Go Support is the ideal way for small businesses & home users to get a better IT service and stay in control of costs. With technology becoming more reliable and user needs constantly evolving the traditional Contract Support Agreement has become less relevant.

Benefits
With this service there is total flexibility to manage where your IT budget should be spent.

Pay for what you need on demand.

  • Support for PCs, Macs, Servers, Printers, Software, Security.
  • Complete cover for all of your technology, wherever you buy it from
  • Optional - proactive support to reduce downtime when technology breaks down
  • Optional - Progressive maintenance and PC changeover cycle before failures occur
  • Onsite & Remote

We offer traditional onsite support for local customers
Remote support is available in just a few clicks we can take over your computer to fix it, ( available for regular customers only)

What do we cover ?
We can help with all your technology needs, software or general issues with PC's, Macs, Servers, iPhone, iPad, wireless, email, internet, printers, networks or software, we also offer Data Recovery for Laptops & PC's. We can liaise with BT or service providers for you.

We also specialise in Cloud solutions and can help with Office 365, DropBox, Alexa, Sage and many other systems.

Security Issue

Contact us if you think your systems have been compromised or to review your security set up.

Hardware Repair
As computer cost have become lower, hardware repairs have become expensive. We can help or advise on solutions as many devices will not be economical to repair. We can help you work with manufacturers for warranty or out of warranty repair. Or help you move to a new device and transfer your data.

We recommend buying Apple Care Packs or Manufacturer Warranties at initial purchase, these offer good value for repairs or accidental damage.

OVERVIEW

All Hardware Covered

It doesn't matter where you purchased your PC or Mac, we can still support it for you.

Even if you have a warranty or support agreement in place, we can ensure we service according to the guidelines or warranty.

MORE INFORMATION

PRICING

Simple Pricing
we just charge for the time it takes to solve or repair a problem & we have fixed prices for some items. We always provide an estimate before starting work.
Pricing Examples

Our minimum charge is £35+VAT for the first half hour, this fixes most basic faults.

For more complex faults or additional work, we charge £65+VAT Per hour.
An estimate can be provided for most repairs in advance, please call.

How much will I pay for a repair ?
We always provide an estimate before repair and we may we offer fixed price repair for some items, we can also provide an approximate price over the phone, but prices will vary based on type of product, manufacturer and the age of an item, so please always check with us first.

Examples
Most repairs £35-£65 +VAT
More complex problems from £65+VAT- £130+VAT
Advanced troubleshooting from £130 -£350+VAT

Data Recovery Basic £65+VAT
Data Recovery complex failure, with a very large amount of data £250+VAT

Write Off - Expensive Repairs
If your equipment is out of warranty and needs parts it can be cheaper to buy a new solution, we will advise if this occurs

FREQUENTLY ASKED QUESTIONS

Towns & Areas That We Cover ?
Standard coverage areas with minimum charge of £35+VAT in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas;
Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury.

Outside of these areas minimum charge of £65+ VAT which includes up to 1 hour on site applies and additional charges may apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area, or to check if additional charges will apply.

How much will I pay for a repair ?
We always provide an estimate before repair and we may we offer fixed price repair for some items, we can also provide an approximate price over the phone, but prices will vary based on type of product, manufacturer and the age of an item, so please always check with us first.

I need support with Microsoft Office 365 Set up?
We can, with Microsoft Office 365 Set up and support in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas;
Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

I need a consultant to help with Microsoft Office 365 Set up?
We can, with Microsoft Office 365 Set up and support in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas;
Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

What Do You Cover ?
We can, diagnose & repair, computers, laptops, networks, wireless, email, broadband, software & security from all of the leading brands. We are specialists & dealer for the following brands, IBM, Lenovo, ThinkPad, Cisco, Linksys, Netgear, HP & Sony. We can also repair products from Dell, Toshiba, PC World, DLink, Belkin & BenQ in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas;
Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

Can you help me set up my existing wireless network ?
We can help set up Cisco, Linksys, Netgear, 3com, DLink, Belkin and many other Wireless products in in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas, please contact us for expert advice.
Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

Can you recover my data ?
We offer a data recover service in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas;
Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

My Computer will not start, can you get my data off ?
We can recover data from most laptops, desktops, 2.5" and 3.5" Hard Drives, IDE, ATA and SATA Hard Drives in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas;
Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

Do you provide general computer & network maintenance for small business ?
We can complete general maintenance on most computers and networks, we offer an hourly or daily charge for this. We also offer a Health Check Service to identify problems before they start causing disruption to your business, we offer this service in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas, please contact us for expert advice.
Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

Can you fix my computer or broadband in my Home ?
We offer professional support for your computer, laptop or broadband & home network in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas, please contact us for expert advice.
Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.

Do you offer ThinkPad support
For ThinkPad Support, Assistance or Repair in Maidenhead, Reading, Cookham, Marlow please contact us or visit, Our IBM ThinkPad Page or IBM Support Page
in Maidenhead, Reading, Windsor, Cookham, Marlow, Henley, Bracknell, Wokingham, Slough & the following areas, please contact us for expert advice.
Standard coverage areas are Ascot, Beaconsfield, Binfield, Bourne End, Bracknell, Bray, Burnham, Caversham, Chalfont St Peter, Chalfont St Giles, Cookham, Datchet, Denham, Earley, Egham, Eton, Farnham Common, Farnham Royal, Gerrards Cross, Hare Hatch, Henley on Thames, Iver, Langley, Maidenhead, Marlow, Pinkneys Green, Reading, Slough, Shinfield, Sonning, Stoke Poges, Sunningdale, Sunninghill, Taplow, Twyford, Uxbridge, Warfield, White Waltham, Windsor, Winkfield, Winnersh, Wokingham, Wraysbury , Outside of these areas additional charges apply, e.g Oxford, Oxfordshire, London, West London & Hampshire. Please contact us if you are not sure if we cover your area.